QUESTION 1
To compare the actual variation in a process (voice of the Process) to its Allowed variation limits (Voice of the customer) you would utilize ____ Pareto charts normal distribution process capability calculations standard deviation
1 points
QUESTION 2
Which of the following are part of the minimal attributes of a compliance matrix (Mark all that apply) Requirement Contact Quality Assurance Task Response
1 points
QUESTION 3
“Define, Identify, Assume, Develop, and Change are the major steps in conducting ____, a method for identify the powerful forces that influence change within an organization“ an Inquisition a Force Field Analysis a Deep Dive Analysis an Internal Project Review
1 points
QUESTION 4
The seven basic quality tools of quality were described in a book called Guide to Quality Control by ___ Huf Rose Ishikawa Deming
1 points
QUESTION 5
The common starting categories in a cause and effect diagram are ___ “People, Procedures, Policies, Product” “Product, Customers, Users, Process” “People, Policies, Procedures, Equipment” “Stakeholders, Product, the DOW, Distribution Chain”
1 points
QUESTION 6
The Cause and Effect diagram and Pillar Diagrams are tools utilized to ____ Define Project Data Define a Quality Plan Analyze Project Process Create Fishbones
1 points
QUESTION 7
___ is a tool to ensure that actions comply with requirements brainstorming Force Field Analysis Compliance matrix Quality Control
1 points
QUESTION 8
“Tools such as stratified data plots, scatter plots or testing quick fix/obvious solutions are ways to help confirm a cause-and-effect relationship and quantify the ___ of the effect“ variance accuracy fix magnitude
1 points
QUESTION 9
Peer Reviews seek to find the ____ type of defects technical matter quality typos editorial
1 points
QUESTION 10
“Flow Charts, Run Charts, and Control Charts are three quality tools utilized to _____“ Collect Data Understand Project Processes Solve Problems Analyze Processes
1 points
QUESTION 11
“Force Field Analysis, Brainstorming, Affinity Diagrams, and Multivoting are examples of tools to help a project manager ____“ ensure every action is perfect collect quality data understand project processes solve project problems
1 points
QUESTION 12
“A technique utilized as a means of developing team consensus on priority rankings free of bias or influence, sometimes also called Multivoting:” Affinity Diagramming Nominal Group Technique Consensus Building Crucial Conversations
1 points
QUESTION 13
A ____ chart is a helpful tool to identify the greatest opportunity for improvement among a number of possibilities and to identify the small number of most influential causes among the complete set of possible sources of error Pareto Run Scatter Chit
1 points
QUESTION 14
“If you wish to disclose the nature of variation in the process, indicate what should be expected and indicate what lies outside of expectations you would use ____“ Control Charts Histograms Run Charts Descriptive Statistics
1 points
QUESTION 15
The fifth step in Flow Charting is ____ Finalize Test Establish the Sequence of Steps to Draw
1 points
QUESTION 16
“Build, Connect, Count, and Identify are the four major steps it creating a ____“ Pareto Chart Run Chart Pillar Diagram Fishbone Diagram
1 points
QUESTION 17
____ is the average distance from each data point to the mean and is part of the Descriptive Statistics story Mode 1st quartile Standard Deviation 4th quartile
1 points
QUESTION 18
“Once Brainstorming is complete, the ideas must be made sense of, ____ is a quality tool that is used to organize and summarize unstructured issues or ideas“ brainstorming affinity diagramming collecting data multi-voting
1 points
QUESTION 19
Graphs would be a tool for ___ data Collecting Dissecting Understanding Slicing and Dicing
1 points
QUESTION 20
“Situation, Data type, Objectives, Familiarity, and Certainty are all factors in ____“ population selection data analysis sample selection Quality Control
