QUESTION 1

To compare the actual variation in a process (voice of the Process) to its Allowed variation limits (Voice of the customer) you would utilize ____ Pareto charts normal distribution process capability calculations standard deviation

1 points

QUESTION 2

Which of the following are part of the minimal attributes of a compliance matrix (Mark all that apply) Requirement Contact Quality Assurance Task Response

1 points

QUESTION 3

“Define, Identify, Assume, Develop, and Change are the major steps in conducting ____, a method for identify the powerful forces that influence change within an organization“ an Inquisition a Force Field Analysis a Deep Dive Analysis an Internal Project Review

1 points

QUESTION 4

The seven basic quality tools of quality were described in a book called Guide to Quality Control by ___ Huf Rose Ishikawa Deming

1 points

QUESTION 5

The common starting categories in a cause and effect diagram are ___ “People, Procedures, Policies, Product” “Product, Customers, Users, Process” “People, Policies, Procedures, Equipment” “Stakeholders, Product, the DOW, Distribution Chain”

1 points

QUESTION 6

The Cause and Effect diagram and Pillar Diagrams are tools utilized to ____ Define Project Data Define a Quality Plan Analyze Project Process Create Fishbones

1 points

QUESTION 7

___ is a tool to ensure that actions comply with requirements brainstorming Force Field Analysis Compliance matrix Quality Control

1 points

QUESTION 8

“Tools such as stratified data plots, scatter plots or testing quick fix/obvious solutions are ways to help confirm a cause-and-effect relationship and quantify the ___ of the effect“ variance accuracy fix magnitude

1 points

QUESTION 9

Peer Reviews seek to find the ____ type of defects technical matter quality typos editorial

1 points

QUESTION 10

“Flow Charts, Run Charts, and Control Charts are three quality tools utilized to _____“ Collect Data Understand Project Processes Solve Problems Analyze Processes

1 points

QUESTION 11

“Force Field Analysis, Brainstorming, Affinity Diagrams, and Multivoting are examples of tools to help a project manager ____“ ensure every action is perfect collect quality data understand project processes solve project problems

1 points

QUESTION 12

“A technique utilized as a means of developing team consensus on priority rankings free of bias or influence, sometimes also called Multivoting:” Affinity Diagramming Nominal Group Technique Consensus Building Crucial Conversations

1 points

QUESTION 13

A ____ chart is a helpful tool to identify the greatest opportunity for improvement among a number of possibilities and to identify the small number of most influential causes among the complete set of possible sources of error Pareto Run Scatter Chit

1 points

QUESTION 14

“If you wish to disclose the nature of variation in the process, indicate what should be expected and indicate what lies outside of expectations you would use ____“ Control Charts Histograms Run Charts Descriptive Statistics

1 points

QUESTION 15

The fifth step in Flow Charting is ____ Finalize Test Establish the Sequence of Steps to Draw

1 points

QUESTION 16

“Build, Connect, Count, and Identify are the four major steps it creating a ____“ Pareto Chart Run Chart Pillar Diagram Fishbone Diagram

1 points

QUESTION 17

____ is the average distance from each data point to the mean and is part of the Descriptive Statistics story Mode 1st quartile Standard Deviation 4th quartile

1 points

QUESTION 18

“Once Brainstorming is complete, the ideas must be made sense of, ____ is a quality tool that is used to organize and summarize unstructured issues or ideas“ brainstorming affinity diagramming collecting data multi-voting

1 points

QUESTION 19

Graphs would be a tool for ___ data Collecting Dissecting Understanding Slicing and Dicing

1 points

QUESTION 20

“Situation, Data type, Objectives, Familiarity, and Certainty are all factors in ____“ population selection data analysis sample selection Quality Control

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