Take Test: Activity 2.4 – Quiz: Module 2Question 1__________ are cognitive frameworks that represent organized knowledge about a given concept or stimulus that is developed through experience.Q2Question 2In the Lawler and Porter model addressing the relationship between performance and satisfaction, the intervening variables linking performance with later satisfaction are ______________.Question 3The argument that satisfaction causes performance suggests that managers should help workers attain high performance, and as a consequence workers will be satisfied.AnswerTrueFalseQuestion 4What is the law of effect, and how is it related to the four basic Organizational Behavior strategies of positive reinforcement, negative reinforcement, punishment, and extinction?Question 5Natural extrinsic rewards include all of the following EXCEPT:Answercompliments.special jobs.merit pay increases.recognition.Question 6People may pay attention to the same information, organize it in the same way, and yet interpret in differently.AnswerTrueFalseQuestion 7All of the following are recommendations by William Byham to build networks within the first 30 60 days of a new job EXCEPTAnswermap your ideal network.share information useful to others.invest at least an hour a week to stay in touch with network members.don t tell people you are new to the job.take action to build the network.Question 8Explain the alternative views of the relationship between job satisfaction and performance, and discuss the managerial implications of each viewQuestion 9__________ is the tendency to underestimate the influence of situational factors and to overestimate the influence of personal factors in evaluating someone else s behavior.Question 10The law of contingent reinforcement states that the reward must be given as soon as possible after the occurrence of the desirable behavior.AnswerTrueFalseQuestion 11Values focus on specific people or objects, whereas attitudes have a more general focus and are more stable than values.AnswerTrueFalseQuestion 12Briefly describe the common types of distortions that occur within the perceptual process.Question 13Lawler and Porter maintain thatAnswerperceived equity of rewards does not impact the performance/satisfaction relationship.performance accomplishment lead to rewards that lead to satisfaction.rewards do not have to be perceived as equitable to lead to satisfaction.individuals who are unfairly rewarded will still be satisfied.satisfaction causes performance.Question 14Attitudes are predispositions to respond in positive or negative ways to people or things in one s environment.AnswerTrueFalseQuestion 15Job satisfaction alone is a consistent predictor of individual work performance.AnswerTrueFalseQuestion 16__________ and __________ influence the choices a person makes regarding which cognitive dissonance reduction method to use.Answerthe degree of a person s emotional adjustment ¼ the magnitude of the rewards involved.the degree of a person s perceived control over the situation ¼ the magnitude of the rewards involved.the degree of a person s perceived control over the situation ¼ the magnitude of the person s sociability.the degree of a person s authoritarianism ¼ the magnitude of the person s self-esteem.the magnitude of the person s agreeableness ¼ the magnitude of the person s self-efficacy…Question 17What is an attitude? Discuss the three basic components of an attitude.Question 18A(n) __________ is a predisposition to respond in a positive or negative way to someone or something in one s environment.Question 19The __________ states that behavior that results in a pleasant outcome is likely to be repeated while behavior that results in an unpleasant outcome is not likely to be repeated.Answerlaw of motivational contentlaw of effectlaw of reactionlaw of outcome managementlaw of motivational processQuestion 20An impressive job title is particularly important to someone who actively engages in __________ management.

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