Discussion Questions 1 (150 words total)

Please research the following questions and provide evidence to support your answers.(CBP = customer benefits package)

1. Everyone: Explain and list all the benefits in the CBP related to purchasing groceries from your local supermarket and have it delivered.

2. Everyone: Is there a deal breaker (something that makes you buy/not buy) in the CBP that you personally experienced?

Discussion Questions 2 (150 words total)

Please research the following questions and provide evidence to support your answers.

1. Everyone: Using the formula of value in the PPT, explain the products and services provided by 99 Cents Stores and Nordstrom. Which one provides better value?

formula of value: Value= performance/ cost

2. Everyone: Would you invest in Daily Table?1. Identify primary value adding activities for In N Out. Be specific. 2. Identify primary value adding activities for Amazon.com. Be specific.

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